EXN/Work/Emvisage
Case Study — Field Service SaaS

Emvisage

Engineering field service management software for highly complex fieldwork — customisable workflows that take equipment installations from sale to sign-off, with every step automated, tracked, and visible.

ClientEmvisage
IndustryField Service Management
SurfaceWeb Platform · Mobile Field App · Integrations
EngagementFull-cycle product engineering
01 /

Overview

Emvisage is field service management software for businesses that run complex fieldwork — solar and battery installations, EV charger rollouts, telecom upgrades. Jobs like these have dozens of steps across sales, scheduling, site work, compliance, and invoicing, and most teams glue them together with spreadsheets and paperwork.

EXN engineered the platform that replaces that glue: a customisable workflow engine that models each business's real process, a field app that works wherever technicians do, and the integrations that keep office systems in sync — so nothing falls through the cracks between the sale and the sign-off.

Engagement Highlights

  • Customisable job workflow engine
  • Dynamic forms & paperwork automation
  • Offline-capable mobile field app
  • Scheduling & dispatch tooling
  • CRM, accounting & API integrations
02 /

What we worked on

EV.01

Workflow Engine

The core of the product — configurable job workflows that model each customer's real process, with automation rules that move work forward without manual chasing.

Workflow AutomationRules EngineSaaS
EV.02

Field Mobile Experience

The app technicians carry on site — job details, dynamic forms, photo capture, and signatures, built to keep working when the connection doesn't.

MobileOffline-FirstDynamic Forms
EV.03

Scheduling & Visibility

Dispatch boards, job pipelines, and portfolio dashboards that give operations teams a live picture of every job, crew, and bottleneck.

SchedulingDashboardsReporting
EV.04

Integrations & Platform

Connections to the CRMs, accounting packages, and industry systems customers already use — plus the APIs and infrastructure that keep a multi-tenant SaaS fast and reliable.

REST APIsMulti-TenantCloud
03 /

Outcome

0%
Less Admin Per Job
0K+
Jobs Processed
0 Paper
Forms In The Field

Field service software succeeds when the field forgets it's there — jobs arrive with everything the technician needs, paperwork fills itself in, and the office watches progress in real time instead of phoning around for it.

04 / Next

Your project
could be next.